We service the following counties: Bell, Bosque, Collin, Coryell, Dallas, Denton, Ellis, Falls, Erath, Hill, Hood, Johnson, Kaufman, Limestone, McLennan, Palo Pinto, Parker, Somervell, Rockwall, Tarrant and Wise Counties.
Please Note: Certain counties are only available with our Priority and Premium Package.
Has a death occurred? When our services our needed, have the hospital or hospice personnel call us so that we can make arrangements to take your loved one into our care. Then you should complete our online arrangement process. If your loved on is at the medical examiner’s office just complete our online arrangement process and will handle all the necessary details.
We encourage you to settle your differences prior to hiring us. However, if a dispute arises during the cremation process the State of Texas has given us some guidelines on how to deal with disputes.
Yes! However, you need to designate that person prior to death. Click here to download the appropriate form.
No. In fact we were the first provider to allow families to make all the necessary arrangements online.
If you desire to view the body, we can arrange a private goodbye at our crematory (Additional Fees Apply). We can also make arrangements to have the body embalmed and dressed for a public viewing. Our directors will be happy to go over the different options available and the costs associated with each of them.
Our goal is to complete the cremation as quickly as possible; however, the process is dependent on several different state agencies and the doctor who is responsible for signing the death certificate. For 90% of the families we serve the average turnaround is 3 to 7 business days. If your arrangements are time sensitive you may want to consider our Silver or Gold packages. Families that purchase our Silver or Gold package will be given priority when scheduling their loved ones cremation.
Please note: Texas Law gives the physician up to ten business days to sign a death certificate. Without a signed death certificate we cannot move forward with the cremation.
Absolutely! (Additional Fees Apply)
All cremations are performed at a licensed and bonded crematory. The actual facility used will depend on where the death occurs.
All newspaper have a department that handles obituaries. Call the newspaper and they will put you in touch with the people you need to speak to. We will assist you with this if you purchase either our Priority or Premium Package. A free obituary on our website is included with all our cremation packages.
One of the benefits of cremation is that you can plan a memorial service at your convenience. You are not required to rush through the process, which is so common with traditional burial.
Prepaid cremations are governed by the Texas Department of Banking. In order to prepay, an insurance annuity must be set up to meet the minimum state requirements. This requires that the beneficiary be in good health and must be underwritten by a licensed pre-need insurance agent. Because of the additional paperwork involved and in order to keep our prices low, we only allow prepayment of our Premium Package.
Because so many families would like to have everything taken care when a loved is close to needing our services, we allow you to create a cremation quote for any of our cremation packages that is guaranteed for six months. In addition, you can give us the necessary vital information and complete the required forms. When our services are needed, just report the death to us. Our staff will send you an invoice containing your guaranteed quote which can be paid online or in-person. To get started with your no obligation quote, CLICK HERE.
Death Certificate Questions
We take care of this for you when you place your original order with us. Just let us know how many copies your will need. The charge is $4 for each copy.
Please note: It can take up to four weeks after the cremation is complete to receive the certified death certificates from the State Bureau of Vital Statistics in Austin.
Death certificates in Texas may be pending if awaiting the final cause of death because of an autopsy or toxicology.
If you’re loved one was sent to the medical examiner’s office or an autopsy was ordered by a Justice of the Peace there is a very good chance that the certified copies you ordered from us will have a “pending” cause of death.
By law a funeral director must file and order certified copies of a death certificate within 10 days of the persons death. Often times the medical examination will require toxicology results to make a final determination of the cause of death. These results can take up to 90 days. Therefore, the medical examiner must certify the death as pending until he receives the toxicology results and will then amend the death certificate with a final cause of death.
Death certificates that have a “pending” cause of death are considered legal documents in Texas and can be used to probate an estate, secure Social Security Benefits and provide proof of death to financial institutions.
Pending deaths certificates are legal certified copies and can be used in exactly the same manner as non-pending death certificates. Texas Law does not differentiate between pending and non-pending death certificates in their ability to prove death. However, in some very rare circumstances an insurance policy that is “contestable” may require a medically amended death certificate with the final manner and cause of death before settling any claims.